Privacy Policy

This privacy policy summarizes the policies and practices regarding the collection, disclosure and confidentiality of information that we maintain. We are committed to protecting your privacy.

The Types of Information We Collect

We collect nonpublic information from the following sources:

  • Information that we receive from you on applications or other forms (such as your name and address).
  • Information obtained during conversations with you, or observed during visits to your premises.
  • Information gathered during the course of managing your property association or business.
  • To collect customer information from the above-stated sources, Burns Management may use the following means of communication to gather information: written, in-person, telephone,facsimile, electronically and online.

We may participate in Facebook and Google’s Custom Audience programs which enables us to display personalized ads to persons on our email lists when they visit Facebook.com or websites within the Google Display Network. We provide personal information such as your email address and phone number to Facebook and Google to enable the websites to determine if you are a registered account holder. You may opt-out of participation in our Facebook Custom Audience or Google Custom Audience by sending an email, from the email address you are opting out of, to the email address provided in our contact information.

Advertising and Analytics

Burns Management collects data about your activities that does not personally or directly identify you when you visit our website, or the websites and online services where we display advertisements. The information may include the content you view, the date and time that you view this content, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”) online. We collect information about where you saw the ads we serve you and what ads you click on.

You may opt out Google’s use of cookies or device identifiers by visiting Google’s Ads Settings. 


Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use Cookies to serve you with advertisements that may be relevant to you and your interests. The information may also be used for frequency capping purposes (i.e. to ensure we do not display the same advertisement to you repeatedly) and to help us regulate the advertisements you receive and measure their effectiveness.

You can change your browsers settings to refuse all cookies or indicate when a cookie is being sent. If you do not accept cookies you may not be able to use some portions of our site.

How We Disclose Information with Non-Affiliated Third Parties

The information that we collect, as described above, is used for managing our services to you. We do not share information about our customers, or former customers, with non-affiliated third parties other than as permitted or required by law. For example Burns Management may share all of the information listed above with non-affiliated third parties for, including but not limited to, the following reasons.

  • Information that is necessary to protect the confidentiality or security of our clients’ records.
  • Information that is necessary to investigate and resolve client disputes or inquiries.
  • Information that is required by individuals or entities who are assessing our legal compliance.
  • Information that is required for Burns Management to comply with the law.
  • To an actuarial or research organization for the purpose of conducting actuarial or research studies.
  • Information that is necessary to protect against or prevent fraud, unauthorized transactions,claims or other liability.

Examples of non-affiliated third parties with whom we are permitted or required by law to share information with are insurance carriers, insurance brokers, loss payees, additional insureds and joint marketing partners.

How We Protect Information

We restrict access to non-public information to outside service providers who need to know that information to provide products or services to you. We use a secure Internet and e-mail provider to protect the confidentiality of electronic communications. Appropriate action would be taken against any employee who impermissibly shares client information. We regularly review our security measures and employee education programs to help protect this information and when we share information with nonaffiliated third parties, we require that they have standards to keep this information private.

Dispute Resolution

Any controversy or claim arising out of, or relating to, our privacy policy, or the breach thereof, shall be settled by arbitration in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

Reservation of the Rights to Disclose Information in Unforeseen Circumstances

In connection with potential unforeseen circumstances, such as compliance with regulatory agencies or the sale or transfer of its interests, Burns Management reserves the right to sell or transfer your information to a third-party entity that:

  1. concentrates its business in a similar practice or service;
  2. agrees to be the Burns Management successor in interest with regard to the maintenance and protection of the information collected; and
  3. agrees to the obligations of this privacy statement.

Children’s Online Privacy Protection Act Compliance

This website is under the compliance of the Children’s Online Privacy Protection Act and does not collect information from any user under the age of 13. 

California Online Privacy Protection Act Compliance

This website complies to the California Online Privacy Protection Act. We value your privacy and do not distribute your personal information to outside parties without your prior consent.

Who to Contact Regarding Privacy Matters

You can contact Burns Management by phone at (518) 456-7155, by fax at (518) 452-1851, by email to info@burnsmgmt.com or by mail addressed to Burns Management, 1732 Western Avenue, Albany, NY 12203.

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